Auto SMS Notifications for Customer Transactions (NAV & Business Central)
Project Overview
Auto SMS Notifications for Customer Transactions (NAV & Business Central): a Business Central / NAV implementation and support project delivered by Sumit Shede. Designed SMS workflows for order status, alerts, and balance notifications. Industries: Retail, Distribution, Finance.
My Role & Contributions
- Designed SMS workflows for order status, alerts, and balance notifications
- Integrated NAV/BC with SMS gateway APIs
- Automated triggers for sales orders, invoices, and account updates
- Built dynamic SMS templates using customer and transaction data
- Handled API authentication, delivery status, and retries
- Synced SMS logs/status back to NAV/BC
- Coordinated with users for testing and template validation