Jira Ticket Intelligence using RAG Pipeline

Techno-Functional Consultant
n8n LLM
Information Technology IT Service Management (ITSM)

Project Overview

Jira Ticket Intelligence using RAG Pipeline: an AI and n8n automation solution delivered by Sumit Shede. Implemented RAG (Retrieval-Augmented Generation) pipeline for Jira ticket data using n8n and Qdrant. Industries: Information Technology, IT Service Management (ITSM).

My Role & Contributions

  • Implemented RAG (Retrieval-Augmented Generation) pipeline for Jira ticket data using n8n and Qdrant.
  • Integrated Gemini model for intelligent document-based Q&A
  • Configured Qdrant vector store for efficient similarity search and retrieval
  • Automated ticket analysis and contextual response generation
  • Improved knowledge retrieval accuracy for support and troubleshooting scenarios
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